Support

Help for Dropr merchants.

Send the store domain, product page URL, and what you expected to happen. For Shopify App Store review, this is the public support channel that should also be configured in the Partner Dashboard.

Support emailsupport@dropr.studio

Target response time for launch partners: one business day.

Reviewer path

  1. Install Dropr on a development store.
  2. Open the embedded Shopify app and confirm product sync.
  3. Open Studio, change the headline, and save.
  4. Click Place on product page and pick a safe position.
  5. Preview the live storefront widget.

Emergency developer contact

Shopify requires this in the Partner Dashboard account settings. It should use a monitored email and phone number. Dropr does not publish that private emergency contact on the website.